Introducing our new Podcast! In today's show we are going to cover everything from our Vision and Plan, to World Tour Sydney on March 4, as well as covering the upcoming Spring 20' Release.
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Vision and Plan
Not too serious
Regular - most important
Be useful for our customers, partners and prospects
Share common advice, tips and tricks
Practice what we preach
Benefits to you
Insights into latest martech trends
Epiphanies
Future
Upcoming Event: World Tour Sydney - 4 March
Discussion Topic: Salesforce Spring 20 Release
Here are the key features discussed:
Sales Cloud
Task Queue Assignment
HVS - API and Email branching
CPQ Revenue Recognition
Advanced Currency Management in Lightning
Service Cloud
Einstein Article Recommendations
Channel Menu
FSL - Global Actions
Einstein Reply Recommendations
Knowledge Articles work in Chat and Messaging
Marketing Cloud - Jan 25th
Audience Studio (formerly DMP): Identity
Distributed Marketing - Quick Send from Case
Pardot Snippets Enhancements
Datorama - Marketing Assistant App - with Amazon NLP!!
Datorama Data Lake!
Audience Studio (DMP) - enhancements for CCPA - data deletion, data portability (copy), enhanced consent API
Social Studio - Instagram Stories Publishing
Einstein Messaging Insights - sudden drops/changes - notifications
Einstein Copy Insights - Email Subject Lines
Distributed Marketing - Bulk Quick Sends
Commerce & Community Cloud
New Order Management
Reports for Einstein Recommendations
Salesforce CMS
Channel Menu Widget
Platform
Salesforce Data Mask
Lightning Scheduler - Unauthenticated Scheduling
Lightning Web Components - Local Development
In-App Guidance for Lightning App Builder - with video
Quip Admin Console Enhancements
Attach formatted XLS to Report Subscriptions
Einstein Voice Assistant
Lightning Extension for Chrome = DARK MODE
Clone Objects & Related Objects
Email Scheduling in Lightning
Task Queues
Case Hover Over in List View
Bulk Macros on multiple records
Count Unique Values in Reports
Login with Apple ID
More API Calls - Default Daily raised from 15k to 100k, and max daily cap of 1m has been removed
Mobile App - released Winter 20 is full steam
Recycle Bin - one step clearing
Trailblazer.me - your learning/profile
Search - get related accounts
Surveys - got awesomer
When do these things come out?
https://releasenotes.docs.salesforce.com/en-us/spring20/release-notes/rn_feature_impact.htm