The Modernisation

Corona Crisis: 10 Challenges facing the Retail Industry

March 29, 2020 AFDigital
The Modernisation
Corona Crisis: 10 Challenges facing the Retail Industry
Show Notes

In this webinar we are going to explore the top 10 Challenges facing the Retail Industry as a result of Corona Virus, as well as explore a response strategy.

Top 10 Challenges facing the Retail Industry

  1. Panic buying ~ supply chain problems
  2. Cash-flow / revolving credit / liquidity
  3. Brick & Mortar forced closures
  4. Static Inventory on shelves 
  5. Fixed Costs like Leases and obligations
  6. Labour Costs ~ WFH / Stood-down employees
  7. Death by Product Category
  8. Supply Chain availability and responsiveness
  9. Consideration increase due to job loss fear
  10. Case Risk for Employees


Covid-19 Response Strategy:

  1. Communicate - to Customers, Staff, Suppliers and the Government.
  2. Seek Aid  - from Government, Banks and Non-Profit Organisations.
  3. Reduce Costs - brick & mortar, fixed, non-essential expenses and labour costs.
  4. Increase Sales - eCommerce, Marketplaces, sell relevant products, and build 1:1 customer journeys.


Upcoming Webinars